In general, refunds are not offered. We provide a service with a difficult-to-quantify outcome, as effective recruiting depends on a considerable range of forces beyond our control. We are very clear about the limitations of our service, and we make every effort to satisfy each of our clients to the best of our abilities.
That said, we understand that ‘things happen,’ and are always open to discussions regarding refunds, if you feel one is due to you. Should you need to discuss the possibility of a refund, please send us an email at [email protected] with specifics and the best means for reaching back to you to continue the conversation.